Shipping policy

Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays).
Customized or made-to-order items may require additional processing time, which will be noted at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, or other unforeseen circumstances.

Domestic Shipping

We currently ship within the United States.

Lost or Delayed Packages

NaturaMosaic is not responsible for delays caused by the carrier. If your package appears lost or significantly delayed, please contact us and we’ll do our best to assist.